Frequently Asked Questions

When will my order arrive?

Read our shipping policy and the delivery information shown for your order. For help with a specific product or destination, contact us before ordering.

How can I track my order?

Use the tracking link in your shipping confirmation email. If you cannot find it or need help with an update, email indussales.us@gmail.com with your order number.

How do I request a return?

Contact us with your order number and the item you want to return. Review the refund policy for eligibility and instructions before sending anything back.

Can I change my order or shipping address?

Contact us as soon as possible with your order number and the requested change. Changes depend on whether the order has already been processed or shipped.

Which payment methods can I use?

The available methods appear at checkout and can depend on your device, location and currency.

How do I contact customer care?

Email indussales.us@gmail.com or use the contact form. Please include your order number for order enquiries.